Umbrella: In‑house Warranties

Name: Umbrella: In‑house Warranties
Price: 249 USD
Rating: 5 (11 reviews)
Author: Umbrella

by Umbrella

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Umbrella enables merchants to sell and manage extended warranties and protection plans 100% in house

Warranties and insurance Free plan

Rating: 5.0
Reviews: 11
Pricing from: $249.00/mo
Launched: Jun 2025
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 11 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Umbrella: In‑house Warranties

Easily upsell & manage unlimited "AppleCare style" protection plans, 100% in-house. Create custom plans and display them automatically on product pages, cart, checkout, and post-purchase, with a natively integrated claim form linked to your customers order history. No more third-party warranty providers eating into your margins or taking your customer data. Umbrella powers white-labelled protection plans, automated claims, and customer self-service—all with your own rules, rates, and policies.

Highlights

Create unlimited protection plans and automatically promote them in your store
Easily sell warranties through your product, cart, checkout and thank you pages
Provide a native customer experience with a seamlessly embedded customer portal
Review & approve claims, or auto-approve eligible claims with AI fraud detection
Track program performance & optimize premiums via detailed reporting & analytics

Languages

English, Arabic, German, Spanish, Hebrew, Hindi, Italian, Japanese, Polish, Portuguese (Brazil), Russian, Turkish, Ukrainian, Chinese (Simplified), French, Dutch, and Korean

Rating breakdown

Pricing

Free Forever Free
- · Unlimited Protection Upsells
- · Unlimited Terms
- · Unlimited Orders
- · In-House Shipping Protection +$0.50/sale
Growth $249.00 /mo

7% of warranty add-on revenue
- · Unlimited Protection Upsells
- · Unlimited Shipping Protection Included
- · Unlimited Terms
- · Unlimited Policies
Scale $999.00 /mo

4% of warranty add-on revenue
- · Everything in Growth, plus
- · Unlimited OEM Registrations Included
- · Dedicated Success Manager
- · White Glove Onboarding

Developer

Umbrella

Apps tracked: 2
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.