★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
UserLoop Post Purchase Surveys
by UserLoop
Turn customer feedback into growth with AI-powered surveys
- Rating
- 5.0
- Reviews
- 24
- Pricing from
- $19.00/mo
- Launched
- Mar 2021
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About UserLoop Post Purchase Surveys
UserLoop turns customer feedback into decisions your whole team can act on. Capture pre-purchase insights with storefront popups and app blocks, no code needed. Run post-purchase surveys on your thank you and order confirmation pages and by email. Connect your data to Claude or ChatGPT via MCP - ask questions, spot trends, and get answers. Share scheduled AI reports across marketing, product, and support. Auto-translate surveys into 100+ languages. Reward responses with discount codes.
Highlights
- All-in-one platform: surveys, quizzes, and video feedback together
- Connect survey data to Claude or ChatGPT via MCP — ask anything
- Storefront popups & app blocks capture feedback before the sale
- Smart product quizzes guide shoppers to perfect purchases
- Multi-language support with automatic translation to 100+ languages
Languages
English, French, German, and Spanish