VanChat AI Chatbot & Live Chat

Name: VanChat AI Chatbot & Live Chat
Price: 39 USD
Rating: 4.9 (119 reviews)
Author: VanChat

by VanChat

View on Shopify

AI Chatbot & AI Chat that acts as Chat AI agent, provides live support & automates customer service

Chat Upsell and cross-sell Free plan

Rating: 4.9
Reviews: 119
Pricing from: $39.00/mo
Launched: Feb 2024
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 119 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About VanChat AI Chatbot & Live Chat

Boost sales with an AI chatbot that provides instant ai chat and live support. VanChat's AI agent uses a smart chat ai engine for order tracking, proactive sales, and to help users add items to the cart. The Van Chat AI chat bot resolves post-sale issues and automates customer service. The chatbot ia provides global chat support in 40+ languages inside a familiar chat box. Activate ai live chat for 24/7 live support. Easily migrate from ZipChat, Chatty, Tidio, Moose, ManyChat, or Rep AI.

Highlights

Build a branded shopping assistant; train the AI chatbot for proactive sales
Provide accurate AI chat replies using real-time SKU inventory and product data
Automate live support for post-sale issues with chat AI agent handover
Activate a chat box, AI live chat support & customer service with no-code setup
Instantly take over any Van Chat bot conversation with a human drop-in feature

Languages

English, Spanish, French, Portuguese (Brazil), Italian, Dutch, German, Japanese, Korean, and Chinese (Simplified)

Rating breakdown

114

Pricing

Free Free
- · 100 AI replies/month
- · AI learns 100 products
- · Product recommendations
- · AI Instructions & correct responses
Starter $39.00 /mo

$0.09 per additional AI reply
- · 500 AI replies/month
- · AI learns 1,000 products
- · All Free plan features
- · Lead auto-sync & export
Pro $149.00 /mo

$0.09 per additional AI reply
- · 2,500 AI replies/month
- · AI learns 2,500 products
- · All Starter plan features
- · AI Sales Automation
Growth $249.00 /mo

$0.09 per additional AI reply
- · 5,000 AI replies/month
- · AI learns 5,000 products
- · All Pro plan features
- · AI-powered Insights

Developer

VanChat

Apps tracked: 1
Average rating: 4.9

Developer page on Shopify →

Competing apps

Same categories, largest first.