Verifast AI Chatbot + AI Chat

Name: Verifast AI Chatbot + AI Chat
Price: 99 USD
Rating: 4.9 (130 reviews)
Author: Verifast

by Verifast

View on Shopify

AI Chatbot (ChatGPT) that automates customer service & FAQs, recovers abandoned carts & grows sales.

Chat Upsell and cross-sell Free plan

Rating: 4.9
Reviews: 130
Pricing from: $99.00/mo
Launched: Dec 2023
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 130 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Verifast AI Chatbot + AI Chat

Verifast is an AI chatbot that automates customer service and grows sales for your Shopify store. Our ChatGPT-powered AI chat answers FAQs instantly, recovers abandoned carts, and delivers personalized product recommendations - 24/7 in 125 languages. AI Chat handles customer support & helpdesk queries across your website, WhatsApp, Instagram & email. Boost AOV with upsell & cross-sell flows. Seamlessly hand over to live chat when needed. Simple onboarding. Loved globally for awesome support

Highlights

Boost conversions and AOV through smart product recommendations with AI chatbot
Recover abandonment carts with smart proactive interventions from AI sales bot
Answer support queries, product FAQs like a live agent in all languages 24/7
Get AI Chat Insights on user intent, drop-offs, ad copy suggestions & SEO/GEO
Omnichannel AI Agents - one chatbot for website, WhatsApp, Instagram & email

Languages

English

Rating breakdown

127

Pricing

Free Free
- · Up to 200 chats/mo
- · AI training on all products
- · 24/7 AI powered support
- · AI chat in all languages
Starter $99.00 /mo

$0.05 for additional chat/month
- · Up to 1000 chats/mo
- · Everything in Free, plus
- · Custom bot flows
- · Real time order tracking

Developer

Verifast

Apps tracked: 1
Average rating: 4.9

Developer page on Shopify →

Competing apps

Same categories, largest first.