Hextom: WhatsApp, SMS & Push

Name: Hextom: WhatsApp, SMS & Push
Price: 15 USD
Rating: 4.7 (294 reviews)
Author: Hextom

by Hextom

View on Shopify

Boost sales with omni-channel marketing via WhatsApp, SMS, and Web Push campaigns & automations

Abandoned cart Web push Free plan

Rating: 4.7
Reviews: 294
Pricing from: $15.00/mo
Launched: Sep 2018
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 294 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Hextom: WhatsApp, SMS & Push

Effortlessly expand your marketing reach with our all-in-one platform, featuring WhatsApp, SMS, and Web Push channels. Grow your subscriber list and create sales-boosting campaigns across these channels. Recover lost sales with abandoned cart and checkout automations, and drive new sales with back-in-stock and price-drop alerts. Our smart balancing algorithm ensures each message is delivered via the best channel, avoiding duplicates.

Highlights

Easily create customizable popups to grow WhatsApp, SMS and Web Push subscribers
Create multi-channel campaigns in minutes with WhatsApp, SMS and Web Push
Auto recover abandoned cart, abandoned checkout, and abandoned browser
Auto send back in stock and price drop reminders automatically to drive new sale
Send messages to every subscriber via the optimal channels, avoiding duplicates

Languages

English

Rating breakdown

243

Pricing

Free Plan Free

Sign up and get 10 free WhatsApp messages + 1,000 free Web Push messages
- · Unlimited subscribers
- · 1000 free monthly Web Push
- · WhatsApp marketing
- · Campaign
Business Plan $15.00 /mo

20,000 web push for $30/mo, 30,000 for $45/mo. Sign up and get $5/mo in SMS & WhatsApp credits.
- · Free plan+
- · 10,000+ free monthly Web Push
- · SMS marketing
- · Abandoned cart & checkout recovery
Enterprise Plan $50.00 /mo

100,000 web push for $100/mo, 150,000 for $150/mo. Sign up and get $20/mo in SMS & WhatsApp credits.
- · Business plan+
- · 50,000+ free monthly Web Push
- · Campaign sent and delivery scheduling
- · Unique discount code

Developer

Hextom

Apps tracked: 11
Average rating: 4.8

Developer page on Shopify →

Competing apps

Same categories, largest first.