★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Wello: AI Chatbot & Live Chat
by Wello Chat
AI chatbot & live chat trained on your store. Answers shoppers 24/7, recommends products that sell.
- Rating
- 5.0
- Reviews
- 6
- Pricing from
- $19.00/mo
- Launched
- Jun 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Wello: AI Chatbot & Live Chat
WelloChat pairs an AI chatbot with real-time live chat, so every shopper gets an instant answer and a human when they need one. The AI trains on your products, policies, and FAQs, then automates customer support 24/7: answering questions, recommending the right products, tracking orders, and guiding shoppers to checkout. Your team can jump into any conversation with live chat. Customize the widget to match your brand, review conversations in one dashboard, and set up in minutes with no code.
Highlights
- AI chatbot answers support questions 24/7, trained on your store's own data
- Live chat: jump into any AI conversation and talk to shoppers in real time
- Recommends relevant products and guides shoppers to checkout to boost sales
- Instant answers to FAQs on shipping, returns, sizing, and product details
- Order tracking in chat: shoppers check order status without emailing you
Languages
English