The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
by Meta
The official app from Meta: Keep customers informed with timely order updates on WhatsApp
Order tracking
Free plan
- Rating
- 4.4
- Reviews
- 840
- Pricing from
- Free
- Launched
- Jul 2025
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About WhatsApp
Connect your Shopify store to WhatsApp in a few clicks, freeing up more time for you to focus on your business. Reach customers with timely messages that get seen! The official app from Meta gives you a direct, reliable integration built to handle any scale. How it works: At checkout, shoppers can opt in to get order updates from you on WhatsApp. Build trust by automatically keeping them in the loop at every step.
Highlights
- Connect your WhatsApp Business account in minutes
- Customize messages to match your brand, or choose from pre-built templates
- Improve customer satisfaction and reduce support cases
- Leverage WhatsApp’s interactive features to strengthen customer relationships
Languages
English