zenloop: Product Reviews

Name: zenloop: Product Reviews
Price: 9.99 USD
Rating: 5 (1 reviews)
Author: SaaS.group zenloop GmbH

by SaaS.group zenloop GmbH

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Collect AI-powered product reviews, NPS & CSAT surveys with video testimonials

Survey Free plan

Rating: 5.0
Reviews: 1
Pricing from: $9.99/mo
Launched: Sep 2025
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 1 review · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About zenloop: Product Reviews

Turn every order into valuable customer feedback. Zenloop makes it easy to collect product reviews and customer feedback right on your thank-you page - no extra steps for your customers. Set up in minutes, customize to match your brand, and let AI handle the analysis. Why merchants choose zenloop: - Collect feedback instantly on the checkout thank-you page - Send automated email follow-ups to customers who didn't review - AI analyzes sentiment and surfaces actionable insights

Highlights

Checkout Thank-You Page Reviews - feedback at peak engagement, after purchase
Multiple Survey Types — Stars, NPS (0-10), CSAT, thumbs up/down, smileys
AI-Powered Analysis — Automatic sentiment detection and review insights
Automated Email Follow-Ups — Configurable delays and reminders for non-reviewers
Video Testimonials — Customers can record or upload video reviews

Languages

English

Rating breakdown

Pricing

Free Free
- · Post-purchase thank-you page surveys
- · Star rating & thumbs up/down styles
- · Product page review widget
- · Collection page star badges
Starter $9.99 /mo
- · Automated email review requests
- · Photo uploads (up to 3 per review)
- · Auto-moderation rules
- · Merchant review responses
Growth $29.99 /mo
- · NPS, CSAT & exit intent surveys
- · Customer Journey Builder (6 touchpoints)
- · Discount incentives for reviews
- · CSV import/export
Pro $79.99 /mo
- · AI sentiment analysis & auto-replies
- · Video review uploads
- · Google Shopping feed
- · Klaviyo integration

Developer

SaaS.group zenloop GmbH

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.