AeroChat AI Chatbot, Live Chat

Name: AeroChat AI Chatbot, Live Chat
Price: 49 USD
Rating: 5 (6 reviews)
Author: AeroChat

by AeroChat

View on Shopify

AI Chatbot & Live Chat to Automate Customer Service, Orders & FAQs on WhatsApp, IG & Email 24/7

Chat Helpdesk Free plan

Rating: 5.0
Reviews: 6
Pricing from: $49.00/mo
Launched: Oct 2025
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 6 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About AeroChat AI Chatbot, Live Chat

Shopify AI chatbot and live chat to automate sales and support across web chat, WhatsApp, Instagram, Facebook, Telegram and email. AeroChat syncs your products, orders and policies, and answers 24/7 in your customer's language. Write your own workflows in plain English and the AI follows them every time, from order changes to returns to booking a call. Collect payments with a secure link inside the conversation. Switch between AI and your team with full control. No coding needed.

Highlights

Answer 24/7 on WhatsApp, Instagram, Facebook, Telegram, email and web chat
Syncs your products, orders and policies so answers stay accurate
Build your own workflows in plain words, no coding needed
Collect payments with a secure link inside the conversation
Reply in your customer's language with automatic translation

Languages

English

Rating breakdown

Pricing

Free Free
- · 100 AI responses per month
- · Up to 250 products synced
- · Up to 250 content pages trained
- · Unlimited human replies & contacts
Starter $49.00 /mo
- · 500 AI responses per month
- · Unlimited products synced
- · Up to 2,000 content pages trained
- · Unlimited human replies & contacts
Growth $149.00 /mo
- · 2,000 AI responses per month
- · Unlimited products synced
- · Up to 20,000 content pages trained
- · In-chat payment links
Advanced $349.00 /mo
- · 5,000 AI responses per month
- · Unlimited products synced
- · Up to 100,000 content pages trained
- · Self-learning AI improves over time

Developer

AeroChat

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.