The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Aide: Agentic AI for CX
by Aide Superintelligence Corporation
Aide is the agentic AI CX partner for brands that want to turn support into a growth engine
- Rating
- 5.0
- Reviews
- 2
- Pricing from
- $3,600.00/mo
- Launched
- Feb 2024
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Aide: Agentic AI for CX
Aide is the agentic AI customer experience partner for brands that want to turn support into a growth engine, with faster response times, higher CSAT, stronger retention, repeat purchases, and greater customer lifetime value. Aide works alongside your team to resolve routine conversations with agentic AI and accelerate team members with data-based drafts for complex cases. With deep helpdesk and courier integrations, Aide powers every interaction with real order and tracking data.
Highlights
- Data-based AI drafts for team members in conversations, trained on your brand
- Compliant AI Agent that resolves WISMO and address changes and more end-to-end
- Aide gets smarter the longer you use it. Every interaction refines the AI
- Triage every message and set strategy per topic: draft or use full agentic AI
- Backlog processing: clear backlogs during peak sales and seasonal surges
Languages
English