CallTrackingMetrics

Name: CallTrackingMetrics
Author: CallTrackingMetrics LLC

by CallTrackingMetrics LLC

View on Shopify

Easily connect offline conversations to online sales. Close more sales with automatic SMS follow up.

Analytics Chat Free plan

Rating: —
Reviews: 0
Pricing from: Free
Launched: Nov 2017
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

Unlock AI review insights

About CallTrackingMetrics

Effectively track and manage calls related to orders by connecting offline conversations to online sales with dynamic number insertion (DNI). Close more sales with increased efficiency and automated touchpoints based on real-time buyer insights. Simplify your sales process and improve customer service with full buyer journey details and conversation analytics

Highlights

Dynamically display ad tracking numbers on your website for accurate attribution
Create SMS campaigns around orders and notify customers during fulfillment
View caller order history and identify buyer preferences in real-time
Customize conversion details to trigger automated customer communication

Languages

English