Cancel My Order

Name: Cancel My Order
Price: 5 USD
Author: Mindthemedia ApS

by Mindthemedia ApS

View on Shopify

CancelMyOrder lets your customers cancel or withdraw their own orders directly from your storefront

Support - Other

Rating: —
Reviews: 0
Pricing from: $5.00/mo
Launched: Jun 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About Cancel My Order

CancelMyOrder lets your customers cancel or withdraw their own orders through a simple form on your storefront, without contacting support. When a customer enters their name, email, and order number, the app looks up the order and applies a 14-day withdrawal window based on EU consumer law. Orders that have not shipped yet are cancelled and refunded automatically. Orders that have already shipped are registered as a return request — tagged and noted on the order — so your team can process the re

Highlights

Customer self-service form to cancel or withdraw their own orders
Automatic cancellation and refund for orders not yet shipped
Shipped orders tagged and noted as return requests for your team
14-day cancellation window based on EU consumer law

Languages

Danish and English