The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Replyco ‑ eCommerce Helpdesk
by Replyco - eCommerce Helpdesk
Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.
- Rating
- 4.3
- Reviews
- 11
- Pricing from
- $45.00/mo
- Launched
- Oct 2022
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Replyco ‑ eCommerce Helpdesk
With Replyco, you can easily manage all your customer questions, from all selling and social media channels, in one intuitive inbox. What's more - all conversations come with a 360-degree customer view including order details and previous purchase history, making a job of responding to them much easier and hassle-free. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.
Highlights
- Connect to all major selling channels and social media platforms.
- View and reply to all messages from one place.
- Access important customer and order data when viewing a message.
- Automate message management with auto-assign, auto-responders and more.
- Save time with customizable email templates (canned responses).
Languages
English