Channel Sales Chat Bot CRM

Name: Channel Sales Chat Bot CRM
Price: 36 USD
Rating: 4.8 (51 reviews)
Author: Channel Corp.

by Channel Corp.

View on Shopify

Your trusted sales concierge designed to boost sales and LTV through your existing customers.

Chat Helpdesk Free plan

Rating: 4.8
Reviews: 51
Pricing from: $36.00/mo
Launched: Jun 2021
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 51 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Channel Sales Chat Bot CRM

Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform.

Highlights

Sales Concierge - identify and nurture key customers.
Unlimited Live Chat & Team Chat - quality customer support
AI Agent ALF - resolve repetitive inquiries with AI and convert customers
Team Messenger - communicate with your teammates anywhere in the world
Marketing & Chatbots - unlimited chatbot messages, customizations and automation

Languages

English, Korean, and Japanese

Rating breakdown

Pricing

Free Plan Free

additional SMS text charges may apply when using the marketing feature
- · Unlimited customer live chat
- · Unlimited team chat
- · Integrations with Email, Instagram
- · Custom chat widget
Early $36.00 /mo

Extra seats from $3/mo, AI Agent $0.5 per chat, plus usage fees for workflows, marketing & messaging.
Growth $120.00 /mo

Extra seats from $3/mo, AI Agent $0.5 per chat, plus usage fees for workflows, marketing & messaging.

Developer

Channel Corp.

Apps tracked: 1
Average rating: 4.8

Developer page on Shopify →

Competing apps

Same categories, largest first.