Ctx: WhatsApp Chat + Marketing

Name: Ctx: WhatsApp Chat + Marketing
Price: 8.99 USD
Rating: 4.9 (256 reviews)
Author: Softpulse Infotech

by Softpulse Infotech

View on Shopify

WhatsApp button for chat support, order confirmation, verify COD, abandoned cart, API Integration

Abandoned cart Chat Free plan

Rating: 4.9
Reviews: 256
Pricing from: $8.99/mo
Launched: Jun 2015
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 256 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Ctx: WhatsApp Chat + Marketing

Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc

Highlights

All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us.
WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number.
Order Confirmation, COD Verification, Fulfillment & Review Request Alerts.
Chat button with multiple agent, online hours, WhatsApp business API integration
WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns

Languages

English

Rating breakdown

237

Pricing

FREE Forever Free
- · ∞ WhatsApp Chats
- · ∞ Premium Button Designs
- · Multiple Support Agents
- · Online/Offline Hours
ADVANCED $8.99 /mo
- · All Features in FREE +
- · Abandoned Checkout Recovery -Manual
- · Cash On Delivery Verification -Manual
- · Order Confirmation & Fulfillment -Manual
PREMIUM(was 49.99) $24.99 /mo

Automated Messages rates start at $0.0051 and Its vary by country. Now send automated messages using own brand number.
- · Advanced+
- · WhatsApp Business API
- · Automated WhatsApp Messages
- · Auto Abandoned Checkout Recovery

Developer

Softpulse Infotech

Apps tracked: 15
Average rating: 4.6

Developer page on Shopify →

Competing apps

Same categories, largest first.