The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
AI Sales Agent & Live Chat
by Freway
AI sales agent that closes checkouts: live chat, email, SMS, WhatsApp, and voice
- Rating
- 5.0
- Reviews
- 2
- Pricing from
- $29.00/mo
- Launched
- Dec 2025
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About AI Sales Agent & Live Chat
Freway's AI agent, Janine, steps in the moment a shopper hesitates at checkout. She answers product, shipping, return, and payment questions, then closes the sale on the spot. Working 24/7 across checkout chat, email, SMS, WhatsApp, and voice, Janine recommends products, handles support, and reaches out the instant a buyer is about to leave. After the sale, she keeps selling with personalized cross-sells and reorder prompts, so a single agent manages the entire buyer journey.
Highlights
- Handles every buyer chat, so your team just reviews the dashboard
- Runs the entire buyer journey on its own, from first question to reorder
- Engages buyers across voice, chat, and messaging
- Adapts offers and flows in real time
- Recovers and closes high-intent buyers
Languages
English, German, Danish, Spanish, French, Italian, Finnish, Norwegian, Portuguese (Brazil), and Portuguese (Portugal)