DC: WhatsApp Marketing + API

Name: DC: WhatsApp Marketing + API
Price: 29 USD
Rating: 4.8 (222 reviews)
Author: DelightChat

by DelightChat

View on Shopify

Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk

Abandoned cart Helpdesk

Rating: 4.8
Reviews: 222
Pricing from: $29.00/mo
Launched: Jan 2021
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 222 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About DC: WhatsApp Marketing + API

DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing.

Highlights

Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid

Languages

English

Rating breakdown

199

Pricing

Startup $29.00 /mo

500 support tickets, 2500 marketing contacts
- · Support Inbox: WA, IG, FB, Email, Chat
- · Chatbot, Self-Service Widget, Mobile App
- · GPT AI Agent (10k free tokens/mo)
- · WA Marketing: Cart & Checkout Recovery
Scale $99.00 /mo

2000 support tickets, 10000 marketing contacts
- · Everything in Startup +
- · 20 Team Members
- · 10 Support Channels
- · 3 Shopify Stores
Growth $299.00 /mo

6000 support tickets, 30000 marketing contacts
- · Everything in Scale +
- · 50 Team Members
- · 25 Support Channels
- · Unlimited Shopify Stores

Developer

DelightChat

Apps tracked: 1
Average rating: 4.8

Developer page on Shopify →

Competing apps

Same categories, largest first.