Dondy: WhatsApp Marketing+Chat

Name: Dondy: WhatsApp Marketing+Chat
Price: 6.99 USD
Rating: 4.9 (823 reviews)
Author: Dondy

by Dondy

View on Shopify

WhatsApp automation to drive marketing, sales, support, and COD using WhatsApp API and AI

Abandoned cart Chat Free plan

Rating: 4.9
Reviews: 823
Pricing from: $6.99/mo
Launched: Mar 2023
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 823 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Dondy: WhatsApp Marketing+Chat

Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI whatsapp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a whatsapp widget & whatsapp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS.

Highlights

Recover abandoned carts & any WhatsApp automation via WhatsApp API integration.
Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns.
AI WhatsApp chatbot and agents for sales & support + multi agents inbox.
Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google.
Responsive whatsapp chat button icon ,widget that improves customer experience.

Languages

English, Spanish, Italian, Portuguese (Brazil), and French

Rating breakdown

756

Pricing

Free Free
- · WhatsApp button
- · Unlimited conversations
- · Custom size & location
- · Prefilled messages
Pro $6.99 /mo
- · Free+
- · WhatsApp Button Premium Designs
- · WhatsApp widget Text Customization
- · Include Product URL
Power Automation $79.99 /mo

rates start from $0.0158 (US). Free 1,000 one-click messages every 30 days.
- · Pro+
- · WhatsApp Abandoned Cart Recovery
- · WhatsApp Marketing Campaigns
- · Automated Customizable Messages
Elite $159.99 /mo

WhatsApp rates start from $0.0126 (US). Free 1,000 one-click messages every 30 days.
- · Power Automation+
- · AI Chatbot for Sales & Support
- · AI Corrections & Training
- · AI Product Recommendations

Developer

Dondy

Apps tracked: 1
Average rating: 4.9

Developer page on Shopify →

Competing apps

Same categories, largest first.