eesel: AI Chatbot & Live Chat

Name: eesel: AI Chatbot & Live Chat
Rating: 5 (1 reviews)
Author: eesel

by eesel

View on Shopify

AI chatbot and live chat for sales & support. Convert visitors to sales.

Chat Helpdesk

Rating: 5.0
Reviews: 1
Pricing from: Free
Launched: Sep 2025
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 1 review · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About eesel: AI Chatbot & Live Chat

Deliver faster, smarter support and sales with an AI live chat bot available 24/7. Provide instant AI-powered assistance for orders, returns, and FAQs, with effortless handoff when needed. Quickly train an AI sales agent on your Shopify catalog, orders, and FAQs. Manage pre- and post-sales questions instantly, adjust tone, link real-time data, and monitor performance with ease. Integrate seamlessly with platforms like BigCommerce, Klayvio, Gorgias, Recharge, Zendesk, ShipUp and more.

Highlights

Train an AI sales rep on your Shopify catalog, orders, and FAQs instantly.
Instant live chat AI support for orders, returns, and FAQs with smooth handoff.
Automate routine tasks the chat bot so your team can focus on impact.
Customize tone, connect live data, and track performance with ease.

Languages

English, German, French, Italian, Portuguese (Brazil), Portuguese (Portugal), and Spanish