The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Endear AI‑Powered Clienteling
by Endear
The AI-powered clienteling software turning customer relationships into revenue for retail brands
- Rating
- 4.8
- Reviews
- 18
- Pricing from
- $350.00/mo
- Launched
- Mar 2019
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Endear AI‑Powered Clienteling
Turn customer signals into revenue, automatically. Trusted by 2,000+ stores and $1B+ in attributed sales, Endear is the CRM built for omnichannel brands — designed around how store teams work and how customers shop. Our newest AI feature, Opportunity Engine, turns customer data into a prioritized outreach queue for every associate. No guessing, no manual list-building. Just the right customer, at the right moment, with the right message.
Highlights
- AI Opportunity Engine: AI that tells your team who to reach out to and why.
- Unified customer profiles: orders, loyalty, and CS data in one view.
- Omnichannel messaging: Email, SMS, and WhatsApp outreach every message tracked
- Dynamic segmentation: Segment by behavior, location, spend, or custom attributes
- Book appointments and manage VIP experiences natively
Languages
English, Spanish, and French