O: Chat buttons & Contact Form

Name: O: Chat buttons & Contact Form
Rating: 4.9 (264 reviews)
Author: Omega

by Omega

View on Shopify

Engage with customers everywhere: Facebook Messenger, Telegram, & 20+ chat channels & Contact Form.

Chat Form

Rating: 4.9
Reviews: 264
Pricing from: —
Launched: Jan 2016
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 264 reviews · generated 1 second ago

Unlock AI review insights

Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

Unlock the bad reviews

About O: Chat buttons & Contact Form

With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat help increase sales conversions, generate leads, and improve customer support with one live chat button

Highlights

Build your customer support with Messenger chat, Teleram, and Instagram,...
All-in-one chat button lets customers chat with you via their preferred chat app
Customize chat widget's style, device & page target, and preset welcome messages
Analyze the effectiveness of chat channels: Messenger & contact form
Messenger welcome message box helps increase customer engagement

Languages

English