The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Klax Follow‑Up Email Marketing
by Klax Holdings LLC
Send automated follow-up emails to customers at exactly the right moment
Email marketing
Free plan
- Rating
- 4.8
- Reviews
- 81
- Pricing from
- $9.00/mo
- Launched
- Jul 2015
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Klax Follow‑Up Email Marketing
Follow Up Email sends automated campaigns to your customers based on real order events: abandoned checkouts, post-purchase, review requests, win-back, and more. Set up each campaign once with your preferred delay and targeting filters. The app monitors your orders and sends personalized emails automatically.
Highlights
- Filter by country, order value, customer tags, products, and lifetime spend
- 10 campaign types activate automatically based on your Shopify order events
- Recover abandoned checkouts, request reviews, re-engage lapsed customers, and mo
- Responsive support. We'll help you get campaigns set up and running
- Use our email templates, customize them visually, or write your own HTML
Languages
English