★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Herodesk
by Herodesk ApS
Herodesk is the simple helpdesk and live-chat tool for your everyday customer support heroes
- Rating
- 5.0
- Reviews
- 5
- Pricing from
- $34.00/mo
- Launched
- Nov 2023
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Herodesk
Many small and mid-sized e-commercers struggle with their customer service. At Herodesk, we’ve created a simple and affordable customer support tool that lets you organize your customer support in one place. With our tool, you’ll regain control of your customer support and never miss another customer question, leading to happy and loyal customers. Herodesk integrates with Shopify to have customer- and order details available inside Herodesk to make customer support easier than ever.
Highlights
- Conversation-based customer support & live-chat helpdesk system
- Shopify integration. See the customers order informations, tracking/shipping etc
- Live-chat, Facebook Messenger & Instagram integration
Languages
English