Intellect AI: Chatbot Livechat

Name: Intellect AI: Chatbot Livechat
Price: 19 USD
Rating: 5 (7 reviews)
Author: Intellect AI

by Intellect AI

View on Shopify

AI chatbot and live chat trained on your store. It answers shoppers, tracks orders, and upsells

Chat Upsell and bundles - Other

Rating: 5.0
Reviews: 7
Pricing from: $19.00/mo
Launched: Jan 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 7 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Intellect AI: Chatbot Livechat

Intellect AI adds an AI chatbot and live chat to your store. It trains on your products, FAQs, policies, and documents, so it answers shopper questions accurately. When a shopper asks where their order is, the AI checks and replies. When they need help choosing, it recommends products, bundles, and add-ons from your catalog. When a question needs a person, it escalates to your team with the full conversation. Your team works in one shared inbox and can see which chats led to orders.

Highlights

24/7 support: order tracking, refunds and cancellations handled automatically
Sales in chat: product recommendations, bundles and add-ons from your catalog
One inbox: live chat, WhatsApp, email and SMS conversations in one place
Human handoff: the AI passes complex or unhappy shoppers to your team
Your brand: a custom AI avatar with your own tone, name and visuals

Languages

English and German

Rating breakdown

Pricing

Basic $19.00 /mo

Extra $17.50 per 50 additional conversations
- · 50 AI conversations / month
- · Up to 100 pages
- · AI trained on products & FAQs
- · AI avatar & tone customisation
Standard $49.00 /mo

Extra $15.00 per 50 additional conversations
- · 300 AI conversations / month
- · Up to 1000 pages
- · Live chat (human handoff)
- · Advanced workflows & automations
Growth $99.00 /mo

Extra $10.00 per 50 additional conversations
- · All Standard plan features +
- · 900 AI conversations / month
- · Up to 3000 pages
- · Email support channel
Enterprise $199.00 /mo

Extra $5.00 per 50 additional conversations
- · All Growth plan features +
- · 2,700 AI conversations / month
- · Unlimited pages
- · Multi-language AI agent

Developer

Intellect AI

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.