★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Jotform AI Chatbot ‑ Live Chat
by Jotform Inc.
Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales
- Rating
- 3.9
- Reviews
- 36
- Pricing from
- —
- Launched
- Apr 2025
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Jotform AI Chatbot ‑ Live Chat
These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant.
Highlights
- AI chatbots provide real-time, personalized assistance on products and policies.
- Shopify integration keeps product and order details updated no coding needed.
- Smart automation handles inquiries, guides purchases, and recommends products.
- Provide customer support over chat and voice calls with human-like AI responses.
- Your customers can communicate with you via WhatsApp, Instagram, and Messenger.
Languages
English, Turkish, German, French, Italian, Spanish, and Portuguese (Brazil)