★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Kanal: WhatsApp Marketing & AI
by KANAL SAS
WhatsApp marketing that recovers abandoned carts, sends campaigns and answers customers with AI chat
- Rating
- 5.0
- Reviews
- 106
- Pricing from
- $89.00/mo
- Launched
- Sep 2024
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Kanal: WhatsApp Marketing & AI
Kanal turns WhatsApp into a sales channel for your store. Build visual flows on the official WhatsApp Business API: abandoned cart recovery, welcome messages, order and shipping updates, post-purchase upsells and back-in-stock alerts. Send WhatsApp marketing campaigns to targeted segments with approved templates. An AI agent answers questions and recommends products in 96+ languages; your team takes over from a shared chat inbox. Klaviyo, Gorgias and Recharge integrations, plus sales reports.
Highlights
- Recover abandoned carts with automated WhatsApp Marketing flows and reminders
- Send WhatsApp marketing campaigns to targeted segments with approved templates
- AI agent answers customers and recommends products on WhatsApp in 96+ languages
- Shared chat inbox with Shopify order context, tags, assignment and quick replies
- Klaviyo, Gorgias and Recharge integrations on the official WhatsApp Business API
Languages
French, English, Spanish, Italian, German, Portuguese (Brazil), and Portuguese (Portugal)