★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Social Intents: AI Chatbot
by Social Intents
Social Intents is a platform for building AI Agents and Live Chat for Customer Support & Sales
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $49.00/mo
- Launched
- May 2014
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Social Intents: AI Chatbot
Add live chat and an AI shopping assistant to your storefront in minutes. Your AI agent trains on your store in one click. It reads your product catalog, order status, and store policies, so it can answer "where is my order," "do you have this in stock," and "what is your return policy" without a human. When a shopper needs a person, the chat hands off to your team inside Slack, Microsoft Teams, Google Chat, or Zoom. No new inbox to learn, no extra app to check. Supports WhatsApp and SMS.
Highlights
- Chat with your website visitors from Microsoft Teams, Slack, Zoom, or Google
- AI Chat with ChatGPT, Claude, & Gemini integration with simple human escalation.
- AI answers order questions, shipping, tracking, and gives product suggestions.
- Auto-Translate chats between your visitor and agent language.
- Set up WhatsApp, Facebook Messenger, and SMS to route to your universal inbox.
Languages
English