Order Lookup | venntov

Name: Order Lookup | venntov
Price: 10 USD
Rating: 4.2 (35 reviews)
Author: venntov

by venntov

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Reduce WISMO support requests by giving customers real-time order tracking information

Order tracking

Rating: 4.2
Reviews: 35
Pricing from: $10.00/mo
Launched: Oct 2012
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 35 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Order Lookup | venntov

Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy.

Highlights

Order lookup with branded tracking page
Order tracking across over 100 shipping carriers
Auto sync orders and update shipping from global carrier
No more WISMO tickets
Great for dropshipping

Languages

English