Reco : WhatsApp & AI Chatbot

Name: Reco : WhatsApp & AI Chatbot
Price: 19 USD
Rating: 5 (27 reviews)
Author: Coconut Apps

by Coconut Apps

View on Shopify

Sell and support on WhatsApp. Recover carts, confirm COD, and reply on WhatsApp with AI 24/7.

Abandoned cart Chat Free plan

Rating: 5.0
Reviews: 27
Pricing from: $19.00/mo
Launched: Mar 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 27 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Reco : WhatsApp & AI Chatbot

Reco is a complete WhatsApp platform for Shopify. Add a WhatsApp chat button to your storefront, then automate the messages that drive revenue: recover abandoned carts, confirm cash-on-delivery (COD) orders with a tap, send order and shipping updates, and request reviews after delivery. Grow an opted-in WhatsApp subscriber list with a popup and send WhatsApp broadcast campaigns. An AI chatbot answers product questions on WhatsApp 24/7, in your customer's language, and hands off to your team.

Highlights

Add a WhatsApp chat button to your store in one click, no code needed.
Recover abandoned carts with automatic WhatsApp reminders and checkout links.
Confirm COD orders, then send order and shipping updates on WhatsApp.
AI chatbot answers questions 24/7 on WhatsApp and hands off to your team.
Grow WhatsApp subscribers with a popup and send broadcast campaigns.

Languages

English, Arabic, German, Spanish, French, Italian, Dutch, and Portuguese (Brazil)

Rating breakdown

Pricing

Free Forever Free
- · Unlimited WhatsApp chats
- · Fully customizable design
- · Mobile & desktop support
- · No coding required
Lite $19.00 /mo
- · Everything in Free
- · Abandoned cart & order flows
- · Cash-on-delivery confirmations
- · AI chatbot & live chat inbox
Pro $49.00 /mo
- · Everything in Lite
- · Integrations: Klaviyo, Zapier, Flow
- · A/B testing & analytics
- · Priority support

Developer

Coconut Apps

Apps tracked: 3
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.