Reponse
by Shmore
The complete customer experience suite for your store. Free forever, add AI agents when you want.
Customer loyalty - Other
Free plan
- Rating
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- Reviews
- 0
- Pricing from
- Free
- Launched
- Oct 2025
First seen 18 Sep 2026 · Data updated 1 week ago
About Reponse
Reponse runs customer experience inside your Shopify admin: a shared inbox with unlimited human live chat, tickets with assignment and SLA, product reviews you collect and moderate, contacts and segments, loyalty points and referrals, and analytics. All of it is free, for as many team members as you need. When you are ready, All-in switches on seven AI agents. They answer shoppers, draft ticket replies, respond to reviews, recover carts, follow shipments and report what changed.
Highlights
- Shared inbox with unlimited human live chat, on every plan
- Tickets with assignment, SLA and saved replies
- Collect, moderate and answer product reviews
- Contacts, segments, loyalty points and referrals
- Seven AI agents with All-in, 10,000 conversations included
Languages
French and English