★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Rosie: AI Phone Support Agent
by Rosie
24/7 AI phone agent: answers calls, gives order & delivery updates, edits orders, cut support costs.
- Rating
- 5.0
- Reviews
- 4
- Pricing from
- $49.00/mo
- Launched
- Apr 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Rosie: AI Phone Support Agent
Rosie is a 24/7 AI phone agent that sounds like a real human and connects directly to your Shopify store. Built for high-volume e-commerce brands, Rosie handles the repetitive "where is my order?" calls that drain your team's time. The agent instantly looks up order status, tracking info, and store policies, while texting links directly to callers. Reduce your customer service costs and only transfer the complex issues to your human staff.
Highlights
- Resolve customer support calls 24/7 with AI, and transfer to your team if needed
- Provide callers real-time order & delivery status, pulled straight from Shopify
- Handle returns, cancellations and address changes, according to your policies
- Text shipment tracking and product links, and log every call back to Shopify
- Take and edit orders over the phone by texting callers a custom checkout link
Languages
English