★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
ShipAlert
by ShipAlert
Catch stalled and late shipments before your customer emails to ask where their order is.
Order tracking
Free plan
- Rating
- 4.0
- Reviews
- 1
- Pricing from
- $9.99/mo
- Launched
- Jun 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About ShipAlert
ShipAlert watches every fulfilled order and flags a shipment as delayed when tracking stalls past your threshold: no carrier scan in 48h, or past the delivery date. You hear about at-risk orders before the customer does, so you fix them first. Optionally auto-email customers a tasteful "running late" note to cut "where is my order" tickets. One dashboard shows every shipment: in transit, delayed, delivered. 1,200+ carriers, hourly checks. You set the delay threshold and the customer email.
Highlights
- Flags delayed orders by time: no carrier scan in 48h or past delivery date
- Emails you the moment a shipment stalls, before the customer asks
- Auto-emails customers a tasteful 'running late' note to cut WISMO tickets
- One dashboard for every shipment: in transit, delayed, and delivered
- Set your own delay threshold; automatic checks every hour
Languages
English