The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Smartreply AI Customer Service
by InCharge
SmartReply AI communicates with customers on autopilot across Social Media, chat, and email.
- Rating
- 5.0
- Reviews
- 9
- Pricing from
- $49.00/mo
- Launched
- Mar 2024
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Smartreply AI Customer Service
Automate responding to messages, comments, emails on your website chatbot, social media & more. Improve CPM with AI comment hiding. Auto dm everyone who comments, engage customers, with a fully automatic AI Brand Agent. Answer questions, to drive growth. Send product recommendations, discount codes to potential customers.
Highlights
- Use AI to reply to comments and dms giving dynamic product recommendations
- Send out Facebook/Whatsapp message campaigns with automatic conversations
- Auto DM everyone who comments to drive revenue
- Ai comment hiding for negative comments on your Facebook or Instagram ads/posts
- Outbound Commenting: Automatically reply with AI, organic sales & brand growth
Languages
English