SMS Alert

Name: SMS Alert
Rating: 3.4 (4 reviews)
Author: Exorer AI

by Exorer AI

View on Shopify

Notify customers about their order status, verify orders with OTP, recover abandoned cart, and more.

Accounts and login SMS marketing Free plan

Rating: 3.4
Reviews: 4
Pricing from: Free
Launched: Apr 2020
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 4 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About SMS Alert

Easily send SMS alerts for key events like account creation, order updates, refunds, and abandoned cart recovery using fully customizable templates. Enhance customer security with OTP login(Legacy account only), reach customers at scale with bulk SMS or connect individually via order and customer pages. The app seamlessly integrates with Shopify Flow for automated messaging workflows and is fully DLT compliant to meet Indian regulatory standards.

Highlights

OTP for Cart
Abandoned Cart Reminder and Recovery
Notification for Order Status updates
Low Stock Notification to Admin

Languages

English