Convertway: WhatsApp, SMS, RCS

Name: Convertway: WhatsApp, SMS, RCS
Price: 99 USD
Rating: 4.5 (230 reviews)
Author: Shipway

by Shipway

View on Shopify

Abandon cart recovery & increase conversion via WhatsApp Marketing, Chatbots, RCS, & SMS Marketing.

Abandoned cart SMS marketing

Rating: 4.5
Reviews: 230
Pricing from: $99.00/mo
Launched: Jan 2017
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 230 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Convertway: WhatsApp, SMS, RCS

Convertway is a powerful WhatsApp, SMS, RCS & Email marketing automation app built for Shopify brands. Recover abandoned carts, automate win-back flows, send real-time order updates & boost conversions effortlessly. Reduce RTO with COD-to-prepaid, sell via WhatsApp Catalog & manage chats in a unified omnichannel inbox. Includes AI Voice Agent, advanced segmentation, broadcast campaigns, drip automation & multi-agent support to maximize retention, engagement, LTV & ecommerce revenue growth.

Highlights

Recover abandoned carts via WhatsApp, RCS, SMS & Email automation flows
Unified multi-agent omnichannel inbox for WhatsApp, RCS, Instagram & Email
Boost sales with SMS/RCS, WhatsApp broadcast campaign, email campaigns & catalog
Use AI Voice Agent to help convert abandoned cart shoppers and increase revenue
Drive conversions with personalized journey, segmentation, & dynamic discounting

Languages

English

Rating breakdown

196

Pricing

Premium $99.00 /mo

Additional charges will apply as per the notifications sent.
- · SMS/Whatsapp/RCS/Facebook/Instagram
- · Subscriber Opt-in Tool (3000 Subscriber)
- · Basic Customer Segmentation
- · Scheduled Campaigns & Custom Automation
Enterprise $499.00 /mo

Additional charges will apply as per the notifications sent.
- · All Premium Features + Email Marketing
- · AI Voice Agent (Checkouts, COD, Support)
- · AI Chatbots - WhatsApp and Website
- · Unlimited Subscriber Optins

Developer

Shipway

Apps tracked: 4
Average rating: 4.3

Developer page on Shopify →

Competing apps

Same categories, largest first.