★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Sobot AI Agents & Live Chat
by Sobot
Unite omnichannel chats in one workbench with AI agents that answer, act, and analyze.
- Rating
- 5.0
- Reviews
- 3
- Pricing from
- $39.00/mo
- Launched
- Aug 2024
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Sobot AI Agents & Live Chat
For Shopify merchants who look for AI agents that understand customer intent, answer questions, and handle complex tasks. Build agents in a no-code workspace using reusable knowledge, skills, tools, and workflows. Connect Shopify business systems so agents can take actions, create tickets, and hand conversations to your team when needed. Manage conversations across digital channels in one AI-powered workbench, with analytics to improve service over time.
Highlights
- Answer customer questions and complete tasks with AI agents.
- Automate complex service workflows without routine human handoffs.
- Real-time monitoring and analytics for efficient supervisory management.
- Connect chat, social, WhatsApp, voice, and tickets in one workspace.
- Use approved skills and business tools to deliver reliable resolutions.
Languages
English, Arabic, French, Italian, German, Indonesian, Japanese, Korean, Malayalam, Portuguese (Portugal), Polish, Russian, Spanish, Thai, Turkish, Vietnamese, and Chinese (Simplified)