Spur: AI Chat & Helpdesk

Name: Spur: AI Chat & Helpdesk
Price: 39 USD
Rating: 5 (117 reviews)
Author: Spur

by Spur

View on Shopify

WhatsApp Marketing & Instagram Automation: Increase Sales, Recover Abandoned Carts & Reduce Support

Abandoned cart Chat

Rating: 5.0
Reviews: 117
Pricing from: $39.00/mo
Launched: Sep 2022
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 117 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Spur: AI Chat & Helpdesk

Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value!

Highlights

Comment to DM: Link Products with Instagram Posts & Ads
Recover Abandoned Carts with Automated WhatsApp Cart Recovery Messages
Send Bulk Messages to Segmented Customers via WhatsApp API
Automate WhatsApp Chats & Get Unified Inbox for WhatsApp, Instagram & Facebook
Chat Widget & Spin the Wheel Pop-ups to Build WhatsApp Subscribers & Drive Sales

Languages

English

Rating breakdown

116

Pricing

AI Start $39.00 /mo

$12 per 1000 credits if AI is used and Free AI Credits are Exhausted
- · 2000 AI Credits
- · Live Chat, WhatsApp, IG & FB
- · 2 Users
- · 10 Automation Flows, 10 Segments
AI Accelerate $159.00 /mo

$12 per 1000 credits if AI is used and Free AI Credits are Exhausted
- · 12000 AI Credits
- · 2 Live Chat, 2 WhatsApp, 2 IG & 2 FB
- · 5 Users
- · 25 Automation Flows, 25 Segments
AI Max $499.00 /mo

$12 per 1000 credits if AI is used and Free AI Credits are Exhausted
- · 40000 AI Credits
- · 3 Live Chat, 3 WhatsApp, 3 IG & 3 FB
- · 10 Users
- · 100 Automation Flows, 100 Segments

Developer

Spur

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.