★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
StepsAI
by Steps AI
StepsAI adds an AI assistant to your store to answer customer questions instantly and guide
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $27.00/mo
- Launched
- Mar 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About StepsAI
StepsAI helps merchants automate customer support and product discovery using an AI assistant trained on store data such as products, policies, FAQs, and content. It provides instant, accurate answers to shopper questions, reduces repetitive support tickets, and helps customers make confident purchase decisions. By offering consistent, 24/7 assistance across the storefront, StepsAI improves customer experience while saving time for support teams.
Highlights
- AI-powered customer support trained on your store’s products and policies
- Instant answers to shopper questions directly on your storefront
- Product recommendations and buying guidance to improve conversions
Languages
English