SuperSMS.AI ‑ AI SMS Marketing

Name: SuperSMS.AI ‑ AI SMS Marketing
Rating: 3.7 (70 reviews)
Author: Penguin Secret Agency Vietnam

by Penguin Secret Agency Vietnam

View on Shopify

An easy-to-use TCPA compliant SMS & MMS marketing and automations app built for e-commerce merchants

Abandoned cart SMS marketing Free plan

Rating: 3.7
Reviews: 70
Pricing from: Free
Launched: Mar 2020
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 70 reviews · generated 1 second ago

Unlock AI review insights

Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

Unlock the bad reviews

About SuperSMS.AI ‑ AI SMS Marketing

With SuperSMS, transform your customer engagement with personalized SMS marketing campaigns. Utilize AI-driven insights and SMS automation to drive higher engagement and conversions at every stage of the buying journey. Segment customers accurately, recover abandoned carts, increase repeat purchases, and automate shipping alerts and promotions. Boost your marketing efforts and watch your business thrive with SuperchargedSMS's powerful AI and automation capabilities.

Highlights

Easily create reusable SMS text and MMS image message templates and flows.
Automate your text message marketing based on customer actions and triggers.
Create customer segments using data such as location, abandoned cart, and more.
Build & transfer TCPA-compliant subscriber lists. Understand customer profiles.
Track revenue, ROI, CTR, & conversion metrics using the built-in analytics tool.

Languages

English