SL: WhatsApp Chat + Marketing

Name: SL: WhatsApp Chat + Marketing
Price: 19.99 USD
Rating: 3.4 (356 reviews)
Author: SuperLemon App

by SuperLemon App

View on Shopify

Simple WhatsApp tools for new stores, powerful automation for growing ones

Abandoned cart Chat Free plan

Rating: 3.4
Reviews: 356
Pricing from: $19.99/mo
Launched: Apr 2019
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 356 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About SL: WhatsApp Chat + Marketing

SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web. WhatsApp Templates are available in 10+ languages to reach customers in their preferred language.

Highlights

WhatsApp chat widget with multiple agents, custom colors and styling options.
Send cart recovery and order updates from personal WhatsApp with no API needed
View customer order history inside WhatsApp Web with a free Chrome extension
Automate cart recovery, order, shipping and COD notifications via WhatsApp API.
Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.

Languages

Spanish, Portuguese (Brazil), Italian, German, French, Indonesian, Turkish, Dutch, Arabic, Hindi, Russian, Greek, Ukrainian, Romanian, Polish, Thai, Vietnamese, Bangla, English, Hebrew, and Chinese (Simplified)

Rating breakdown

224

104

Pricing

Free Free
- · 50+ chat widget styles and options
- · Multiple agents in chat widget
- · Manual cart & order recovery messages
- · WhatsApp Web Copilot Chrome extension
Brand $19.99 /mo

WhatsApp rates start from 0.015 USD
- · Private WhatsApp number for your brand
- · Automated abandoned cart recovery
- · Order, shipment & COD templates
- · Templates in 10+ languages
Scale $29.99 /mo

WhatsApp rates start from 0.015 USD
- · Private WhatsApp number for your brand
- · Automated cart, shipment & COD messages
- · Winback, upsell & cross-sell automation
- · WhatsApp marketing campaigns

Developer

SuperLemon App

Apps tracked: 1
Average rating: 3.4

Developer page on Shopify →

Competing apps

Same categories, largest first.