★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Track by Loop
by Wonderment
Provide self-serve order tracking and real time estimated delivery dates for better CX
- Rating
- 4.3
- Reviews
- 76
- Pricing from
- $99.00/mo
- Launched
- Oct 2020
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Track by Loop
Track by Loop (formerly Wonderment) gives customers full visibility before and after purchase. Display accurate delivery estimates on product pages and at checkout to increase conversion and reduce hesitation. After purchase, branded tracking pages provide real-time order updates and built-in upsell opportunities. Proactive shipping notifications and transparent tracking reduce WISMO inquiries and build customer confidence.
Highlights
- Real-time shipment tracking and delivery status updates
- Branded order tracking pages that reduce support tickets and drive upsells
- Predictive estimations and alerts for delays, exceptions, and lost packages
- SMS, email & webhook notifications to keep customers informed
- Shipping insights & analytics to improve fulfillment performance
Languages
English