★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Zappy ‑ AI Support & Orders
by The Web Cafe
An AI chat assistant that answers questions, tracks orders, and recommends products —in any language
Support - Other
Free plan
- Rating
- 5.0
- Reviews
- 3
- Pricing from
- $9.00/mo
- Launched
- Aug 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Zappy ‑ AI Support & Orders
Your customers ask the same things all day: "Where's my order?", "What's your return policy?", "Do you have this in my size?" Zappy answers them instantly on your storefront, so your inbox stays quiet and shoppers get help the moment they need it. It even suggests products from your catalog to turn questions into sales — and when a shopper needs a human, it hands off to WhatsApp. Zappy replies in your customer's own language, automatically.
Highlights
- Stop answering the same questions Zappy auto-answers
- Turn conversations into sales Shoppers describe what they want
- Help every customer, in any language Zappy detects and replies
Languages
English and Hindi