Aiders: AI Email Support Agent
by MKB Trading
Autonomous AI email support with order tracking, store policies and human approval.
Helpdesk
Free plan
- Rating
- —
- Reviews
- 0
- Pricing from
- $59.00/mo
- Launched
- Sep 2026
First seen 18 Sep 2026 · Data updated 1 week ago
About Aiders: AI Email Support Agent
Aiders helps your team handle customer support email using your Shopify orders, tracking updates and store policies. Set your brand voice and refund rules, review conversations in one inbox, and take over when a case needs your judgment or pivot towards complete autonomous control. Tickets bring decisions to your team. Chargeback Shield flags risk signals in support emails for review. Use the playground to test conversations before enabling customer replies.
Highlights
- Answer order and delivery questions using Shopify data and tracking updates.
- Keep replies consistent with your store policies, brand voice and signature.
- Review tickets and approve order actions from your support workspace.
Languages
English