Amity: AI Customer Support
by OT Software Group, Inc.
Amity remembers every customer and uses that context across support, sales and marketing.
Helpdesk
Free plan
- Rating
- —
- Reviews
- 0
- Pricing from
- $49.00/mo
- Launched
- May 2026
First seen 18 Sep 2026 · Data updated 1 week ago
About Amity: AI Customer Support
Amity provides AI customer support, a shared inbox and customer relationship intelligence for Shopify. Manage Gmail, Instagram, WhatsApp and more in one place. Draft or auto-send personalized replies using customer memory, Shopify orders, past conversations and preferences. Amity also suggests follow-ups, sends personalized marketing, powers abandoned cart recovery with voice agents, and shows every customer journey with session replays & analytics.
Highlights
- Shared inbox for Gmail, Instagram, WhatsApp and every support channel
- Takes action: draft or auto-send and suggests next steps & follow-ups
- Proactive sales: voice agents can call and win back abandoned carts
- Personalised marketing: send customer specific marketing emails at scale
- Session replays: see every customers journey and replay analytics
Languages
English