Ansa: AI Chatbot & Live Chat

Name: Ansa: AI Chatbot & Live Chat
Price: 25 USD
Rating: 5 (7 reviews)
Author: Approcx Technologies

by Approcx Technologies

View on Shopify

AI chatbot answers customer questions on WhatsApp, Instagram & Messenger 24/7. Sell more, reply less

Chat Free plan

Rating: 5.0
Reviews: 7
Pricing from: $25.00/mo
Launched: Jul 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 7 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Ansa: AI Chatbot & Live Chat

Ansa AI is an AI chatbot and customer support assistant that answers every customer 24/7 across WhatsApp, Instagram, Messenger, and website live chat. It automates customer service, takes orders, tracks deliveries, recommends products, and recovers abandoned carts — so your store sells more while you reply less. Ansa learns your entire store (products, discounts, policies, pages, blogs, and FAQs) to give instant, accurate, on-brand answers on autopilot.

Highlights

AI chatbot & live chat for customer support automation
24/7 auto-reply on WhatsApp, Instagram, Messenger & website chat
Order tracking and real-time delivery updates
Abandoned cart recovery & product recommendations
AI helpdesk that auto-resolves tickets and escalates complex ones

Languages

English

Rating breakdown

Pricing

Free Free

$0.25 per AI chat conversation
- · AI-powered chat widget
- · Up to 50 products in knowledge base
- · Widget customization
- · Analytics dashboard
Starter $25.00 /mo

$0.2 per chat after 500 included chats/month
- · 500 AI chat conversations/mo
- · Up to 500 products in knowledge base
- · Email notifications for new chats
- · Order tracking via chat
Growth $99.00 /mo

$0.1 per chat after 1,500 included chats/month
- · 1,500 AI chat conversations/mo
- · Up to 5,000 products in knowledge base
- · AI-powered order taking
- · Automated follow-up messages
Pro $299.00 /mo

$0.05 per chat after 5,000 included chats/month
- · 5,000 AI chat conversations/mo
- · Unlimited products in knowledge base
- · AI-powered order taking
- · Automated follow-up messages

Developer

Approcx Technologies

Apps tracked: 4
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.