AskRoo

Name: AskRoo
Author: Askroo

by Askroo

View on Shopify

Answer order, product, and return questions in chat. Faster support can reduce lost sales.

Chat

Rating: —
Reviews: 0
Pricing from: —
Launched: Aug 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About AskRoo

AskRoo adds an AI support agent to your storefront that reads your live store data before it replies. It looks up orders by number and email, reports tracking status, quotes current prices and stock, and searches your products, pages, and policies. Return requests are checked against your policy window before anything is approved, then filed for your team or started automatically. Questions it can't answer from your data become support cases with the full transcript. Every action is audited.

Highlights

Order status, tracking, and return questions answered in your store's chat
Return eligibility checked against your policy before anything is approved
Product cards with current price and stock, and add to cart from the chat
Unanswered questions become support cases with the full chat transcript
Style the widget's colors, launcher, position, and text with a live preview

Languages

English