Atlasmic Live Chat & Helpdesk

Name: Atlasmic Live Chat & Helpdesk
Price: 99 USD
Author: Atlasmic

by Atlasmic

View on Shopify

Live chat, inbound marketing, and analytics - everything for a successful e-commerce business.

Chat Form Free plan

Rating: —
Reviews: 0
Pricing from: $99.00/mo
Launched: May 2021
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About Atlasmic Live Chat & Helpdesk

Atlasmic is a customer service platform designed for fast-growing ecommerce companies that provides self-service tools for customers, helping to improve the customer experience and increase revenue. It is a simple yet powerful helpdesk solution for businesses at all stages of growth.

Highlights

Connect with your visitors via live chat - solve problems and improve CX
Capture leads and replies via the contact form - even when being offline
Preview customers browsing history and viewed products with the tracking tool
Enable users to check their order status via the order tracking tool
Set up Atlasmic in your Shopify store in less than one minute

Languages

English