ChargeDesk

Name: ChargeDesk
Price: 29 USD
Author: ChargeDesk

by ChargeDesk

View on Shopify

Connect your store with your helpdesk. See customer orders, perform refunds and create new orders.

Helpdesk Invoice and receipt

Rating: —
Reviews: 0
Pricing from: $29.00/mo
Launched: Jul 2021
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

Unlock AI review insights

About ChargeDesk

ChargeDesk connects your Shopify store with your existing helpdesk. We offer native integrations with all the most popular helpdesks including Zendesk, Freshdesk, Intercom, Help Scout, Front, Hubspot, LiveAgent and more! See your customer's billing history next to support tickets and conversations. Perform refunds and create new orders all inside your helpdesk. Help your company deliver remarkable billing support!

Highlights

See customer order history automatically next to support tickets.
Create new orders in support tickets. Customers can then checkout on your store.
Perform full or partial refunds instantly.

Languages

English

Rating breakdown

No reviews yet.

Pricing

Hobby Plan $29.00 /mo

SMS usage fees may apply.
- · Up to 1200 Recent Customers
- · Up to 4 Active Agents
Startup Plan $99.00 /mo

SMS usage fees may apply.
- · Up to 6000 Recent Customers
- · Up to 13 Active Agents
Business Plan $249.00 /mo

SMS usage fees may apply.
- · Up to 36000 Recent Customers
- · Up to 36 Active Agents
Enterprise Plan $749.00 /mo

SMS usage fees may apply. Additional agents and customers are also supported on this plan for an additional fee.
- · Up to 180000 Recent Customers
- · Up to 120 Active Agents

Developer

ChargeDesk

Apps tracked: 1

Developer page on Shopify →

Competing apps

Same categories, largest first.