Chaterimo: GenAI‑powered chat

Name: Chaterimo: GenAI‑powered chat
Price: 9 USD
Rating: 3.4 (7 reviews)
Author: David Langr

by David Langr

View on Shopify

Generative AI Customer Service Chatbot Supercharged by ChatGPT, Claude, Gemini or Grok

Chat Free plan

Rating: 3.4
Reviews: 7
Pricing from: $9.00/mo
Launched: Oct 2024
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 7 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Chaterimo: GenAI‑powered chat

Chaterimo is an AI-powered customer service chatbot for Shopify that integrates with the Shopify API to fetch products, update details, check orders, and answer customer questions. Powered by ChatGPT, Claude, Gemini or Grok, it delivers personalized responses in your brand's voice. Daily sync, ticketing, proactive sales assistant, and an MCP connector — analyze conversations and manage your chatbot directly from Claude Desktop using natural language.

Highlights

GenAI Product Recommendations: Suggests the right products at the right moment.
GenAI Order Tracking: Real-time order status updates, no manual effort needed.
GenAI Sales Assistant: Proactively engages visitors on your key pages.
Smart Ticket Creation: Flags complex chats and creates tickets for your team.
MCP Ready: Control your chatbot from Claude Desktop, Cowork or Claude Code.

Languages

Czech, English, Portuguese (Brazil), Portuguese (Portugal), Slovak, German, Spanish, and Italian

Rating breakdown

Pricing

Learner - Free Free
- · - 100 messages / month
- · - Max 50 000 characters saved as data
- · - Gemini Flash LLM model
Growth-Your API $9.00 /mo
- · - Unlimited prompts/day
- · - Store up to 5M characters
- · - Chatgpt, Claude, or Gemini LLM models
- · - AI web search
Evolve-Your API $19.00 /mo
- · - Unlimited prompts/day
- · - Store up to 10M characters
- · - Chatgpt, Claude, or Gemini LLM models
- · - AI web search
Advanced-Your API $24.00 /mo
- · - Unlimited prompts/day
- · - Store up to 20M characters
- · - Chatgpt, Claude, or Gemini LLM models
- · - AI web search

Developer

David Langr

Apps tracked: 1
Average rating: 3.4

Developer page on Shopify →

Competing apps

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