Chatgram — Live Chat & Support

Name: Chatgram — Live Chat & Support
Author: brandID

by brandID

View on Shopify

Turn every customer msg into a Telegram ticket. Reply to tickets in seconds, sell more, close faster

Chat

Rating: —
Reviews: 0
Pricing from: —
Launched: May 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About Chatgram — Live Chat & Support

Your customers won't wait. Your dashboard makes them. Every minute a Shopify shopper waits for a reply is a minute closer to refund, abandonment, or a 1-star review. Yet most support tools force your team into yet another tab, another login, another inbox to babysit. Chatgram fixes that instantly: we turn every chat from your Shopify storefront into a structured ticket inside the app your team already opens 100 times a day — Telegram. No new dashboard. No training. No expensive helpdesks.

Highlights

Reply to customer questions from Telegram — no extra dashboard or app needed
Choose your agents or AI replies, FAQ auto-answers, and after-hours AI-responses
Multi-agent inbox with tracking & chat history to prevent duplicate replies
Receive and reply in any language with built-in auto-translation
Manage support for multiple Shopify stores from one Telegram channel

Languages

English